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ProPublica
@ProPublica@newsie.social  ·  activity timestamp 2 days ago

Under the Trump administration, two of the three major credit bureaus have sharply reduced the share of complaints they resolved in customers’ favor.

In 2024, Experian’s relief rate was 20%. Last year, that figure fell to less than 1%.

Read our full investigation: https://www.propublica.org/article/credit-report-mistakes-cfpb-experian-transunion?utm_source=mastodon&utm_medium=social&utm_campaign=mastodon-post

#Data #Finance #PersonalFinance #Credit #Trump #DataViz #Research #Journalism

ProPublica

Credit Bureaus Are Leaving More Mistakes on Frustrated Consumers’ Reports Under Trump’s CFPB

The credit bureaus have started dismissing a larger share of consumer complaints without help since the Trump administration began dismantling the CFPB.
Graph showing that the number of consumer complaints that credit bureau Experian closed with relief dropped significantly after Donald Trump's inauguration. The chart also shows the total complaints received has continued to rise over time. The x-axis shows year from 2021 to 2025 and the y-axis shows number of monthly complaints from 0 to 200K, with tick marks at increments of 50K.
Graph showing that the number of consumer complaints that credit bureau Experian closed with relief dropped significantly after Donald Trump's inauguration. The chart also shows the total complaints received has continued to rise over time. The x-axis shows year from 2021 to 2025 and the y-axis shows number of monthly complaints from 0 to 200K, with tick marks at increments of 50K.
Graph showing that the number of consumer complaints that credit bureau Experian closed with relief dropped significantly after Donald Trump's inauguration. The chart also shows the total complaints received has continued to rise over time. The x-axis shows year from 2021 to 2025 and the y-axis shows number of monthly complaints from 0 to 200K, with tick marks at increments of 50K.
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